Policies & Information

Policies & Information


Covid Updates: Please check for updates related to revised services and policy changes. 


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Park Fees

Please visit the National Park Service page to learn about park fees and passes. 


Lodging Info & Policies

Check-In: 4:00 pm
Check-Out: 11:00 am

Payment PolicyFirst night's room, taxes and fees are due at time of booking. Remaining balance must be paid upon check-in.

Cancellation PolicyCancellations or changes in reservations must be received 7 days prior to reservation arrival date to assure refund of deposit. Refunds on cancellations made less than 7 days in advance of arrival will be forfeited.

Pet Policy: Pets are not permitted in lodging at Crater Lake National Park with the exception of service animals. 

Smoking Policy: Smoking is strictly prohibited at all accommodations and buildings in Crater Lake National Park.

Parking: Complimentary parking is available for guests.


Campground Info & Policies 

Check-In: 4:00 pm
Check-Out:  11:00 am

Payment Policy: First night's room, taxes and fees are due at time of booking. Remaining balance must be paid upon check-in. 

Cancellation Policy: Cancellations or changes in reservations must be received 7 days prior to reservation arrival date to assure refund of deposit. Refunds on cancellations made less than 7 days in advance of arrival will be forfeited. 

Senior Pass or Access Pass: Present your Senior Pass or Access Pass to the campground upon arrival to receive a 50% discount for your campsite fees. Pass holders will reserve the campsite at regular rate as the rate adjustment will be made upon check-in.


Boat Tours Info & Policies

Departures: The boat tours depart from the Cleetwood Cove Boat Dock at the north side of Crater Lake. To reach the dock you will need to hike the Cleetwood Cove Trail, one of the park’s steepest trails. The trail is 1.1 miles long with a 700-foot elevation change. Important Notice: Reaching the dock you will need to hike the Cleetwood Cove Trail. This trail is very steep and can be very strenuous as it drops approximately 700 ft. It may take 30-45 minutes to descent trail. (Trail is 2.2 miles round trip). 

Payment Policy: Full payment due at time of reservation

Cancellation Policy:  Must cancel at least 24 hours in advance of boat tour reservation date in order to receive a refund.