COVID-19 Guest Updates

COVID-19 Guest Updates


Please Note: Services, Operations, and Times subject to change.

Socially Distant, but Close to Nature

We are redefining the guest experience to meet safety guidelines while maximizing your vacation. Find out more >


Operation

Status

Hours

Notes

Crater Lake Lodge Hotel Accommodations Closed for the season.    
Crater Lake Lodge Dining Room

Closed for the season.

   
Rim Village Café & Gift Shop Open

Gift Shop, 10:00 am - 4:00 pm Thursday - Monday (closed Tuesday and Wednesday)

Café, 10:00 am - 3:00 pm Thursday - Monday (closed Tuesday and Wednesday)

Open Dec 26 - Jan 3

Gift Shop 10-4pm

Café 10-3pm

Closed for Christmas

Volcano Boat Tours Closed for the season.    
Mazama Campground Closed for the season.    
Mazama Village Camper Store Closed for the season.    
Mazama Village Gasoline Pumps Closed for the season.    
The Cabins at Mazama Village Closed for the season.    
Annie Creek Gift Shop Closed for the season.    
Annie Creek Restaurant

Closed for the season.

   

Service Updates


Boat Tours

Due to COVID-19 protocols and the inability to socially distance, the National Park Service and Crater Lake Hospitality have cancelled boat tours for the 2021 season.


HOUSEKEEPING

Daily housekeeping service is not available, however, if you need anything during your stay to please contact the front desk.


HIGH CALL VOLUME ALERT

As the coronavirus situation evolves, we want to let you know that speaking with a reservations associate in our contact center may take longer than usual. The fastest and easiest way to book reservations is through our online booking engine.

If you need to cancel a reservation, you can submit a request via email at
CraterLake-CustomerService@aramark.com.